Privacy Policy

Thank you for choosing Mountain OV as your whole-house water filter provider. We highly value the trust you place in us and are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website, products, and services.

1. Information We Collect:

1.1 Personal Information:
When you visit our website or engage with our services, we may collect personal information that you voluntarily provide to us. This information may include your name, address, email address, phone number, and other details necessary to fulfill your order or request.

1.2 Usage Information:
We may also collect non-personal information related to your interactions with our website. This includes data such as your IP address, browser type, operating system, and pages visited. We use this information to analyze trends, administer our website, and improve our services.

1.3 Cookies and Similar Technologies:
Mountain OV uses cookies and similar technologies to enhance your browsing experience and gather additional data about your interactions with our website. You can manage your preferences for cookies through your browser settings.

2. How We Use Your Information:

2.1 Providing Products and Services:
We use the information you provide to fulfill your orders, process payments, and deliver our whole house water filters to your desired location.

2.2 Communication:
We may use your contact information to respond to your inquiries, provide customer support, and keep you informed about order status, product updates, and promotional offers. You can opt-out of marketing communications at any time.

2.3 Improving User Experience:
The data collected helps us enhance our web site's functionality, tailor content to your preferences, and optimize our services for a better user experience.

2.4 Legal Obligations:
Mountain OV may use and disclose your information to comply with legal requirements, respond to lawful requests, and protect our rights and the safety of our customers.

3. Information Sharing:

We understand the importance of safeguarding your personal information. We do not sell, trade, or rent your personal data to third parties. However, to provide you with our products and services, we may share your information with trusted third-party service providers and partners who assist us in operating our business.

4. Data Security:

Mountain OV employs industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, we cannot guarantee absolute security due to the inherent risks associated with electronic transmission and storage.

5. Third-Party Links:

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Children's Privacy:

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected such information, please contact us, and we will take the necessary steps to remove it.

7. Updates to Privacy Policy:

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and the effective date will be modified accordingly. We encourage you to review our Privacy Policy regularly to stay informed about how we protect your information.

If you have any questions, concerns, or requests related to our Privacy Policy or the use of your personal information, please contact us at:

Mountain OV
86-90 Paul St, London EC2A 4NE, United Kingdom
Email: support@mountainov.com

By using our website and services, you signify your agreement to this Privacy Policy. Thank you for choosing Mountain OV as your trusted whole-house water filter provider.